1. Introduction
Vikram Multi-Specialty Hospital (“we,” “our,” or “us”) respects your privacy and is committed to protecting your personal information. This Privacy Policy outlines how we collect, use, disclose, and safeguard your data when you visit our website or use our services.
By accessing or using our website [www.vikramhospitals.org], you agree to this Privacy Policy.
2. Information We Collect
We may collect the following types of information:
a. Personal Information:
Name
Contact Number
Email Address
Address
Health information (when voluntarily shared through forms or consultations)
b. Non-Personal Information:
Browser type and version
IP address
Device information
Pages visited and time spent on the site
3. How We Use Your Information
We use the information we collect for:
Processing appointment requests or callback forms
Providing healthcare services and follow-ups
Improving our website and patient experience
Responding to inquiries or feedback
Sending updates or health-related information (only if consented)
Fulfilling legal and regulatory requirements
4. Data Protection and Security
We implement appropriate administrative, technical, and physical safeguards to protect your personal data from unauthorized access, disclosure, alteration, or destruction.
However, please note that no online transmission or storage system is 100% secure, and we cannot guarantee absolute security.
5. Sharing of Information
We do not sell, rent, or trade your personal data.
We may share information only in the following circumstances:
With healthcare professionals involved in your treatment
With insurance partners or third-party administrators (TPAs) for claim processing
With government or regulatory authorities when legally required
With trusted service providers who assist in website operations (bound by confidentiality obligations)
6. Cookies and Tracking Technologies
Our website may use cookies to enhance your browsing experience and analyze site traffic. You can manage or disable cookies through your browser settings, though some site features may not function properly without them.
7. Third-Party Links
Our website may contain links to third-party websites (e.g., insurance providers or partner services). We are not responsible for the privacy practices or content of those external sites.
8. Data Retention
We retain personal data only as long as necessary to fulfill the purposes outlined in this policy or as required by law.
9. Your Rights
You have the right to:
Access the personal data we hold about you
Request correction or deletion of inaccurate or outdated information
Withdraw consent for certain uses of your data
To exercise these rights, please contact us at info@vikramhospitals.org.
10. Updates to This Policy
We may update this Privacy Policy periodically to reflect changes in our practices or legal obligations. Updates will be posted on this page with the revised effective date.
11. Contact Us
If you have any questions or concerns about this Privacy Policy or our data practices, please contact:
Vikram Multi-Specialty Hospital
3/424, Sivagangai Main Rd, near Pandi Kovil,
Madurai, Tamil Nadu – 625020
📞 +91 9442647901
✉️ info@vikramhospitals.org